Returns & Exchanges

We want you to feel secure with your home protection, which is why we offer a 30-day money-back guarantee on all Ring devices purchased directly from our website. If you are not completely satisfied, you can return your items for a full refund within 30 days of the delivery date.

Return Process

• 1.
  Start Your Return

  Visit our online return center and enter your order number and email address to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will provide a prepaid shipping label via email which you can print and attach to your return package.

• 3.
  Package Your Device

  Place the Ring device and all original accessories back into their original packaging to ensure the item is protected during transit.

• 4.
  Drop Off and Refund

  Take your package to the designated shipping carrier; once we receive and inspect the device, your refund will be processed to your original payment method within 7-10 business days.